I found this aspect of Learning 2.0 as the most useful discovery for me because it was a revelation to realize that there were work processing and spreadsheet tools available for free on the internet. This would be of a direct benefit to our library service as at the moment our PC services and internet services are not linked - which has been a source of frustration for our patrons who need to use the wordprocessor and then to send via the internet. Now we have another option to offer our patrons who need to access both services.
I joined zohowriter and was impressed with the tools on offer -it is a whole integrated package with all the functionality of microsoft.
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